Alpha Card Services approves 99% of their merchant applications the same day. Accurate and complete applications are essential for same day approvals. If the completed merchant application is sent to us by 4 pm EST the merchant will be approved the same day.

Completing an Application

Every merchant application should be filled out entirely; every field must be filled out. Our underwriting department does call verifications to every new merchant applicant. A primary working business phone number must be used on the application, not a cell phone number or answering service. If underwriting is unable to contact the merchant to verify their business, this merchant will be approved on A-14 status. It is imperative that the average ticket, highest ticket and monthly processing volume are accurate; this data is used for risk management. Inaccurate data can result in funds being held or possible termination of the merchant account. Please make sure all completed fields are legible; for your convenience, we have a editable PDF application and is highly recommend in place of a hand written application.

Verification Calls

Our underwriting department places a call to every merchant that they receive a merchant application. These calls simply confirm the information written on the application such as address, ticket information and how the business is operated.

Merchant applications can be submitted Alpha Card via fax, e-mail, or online.

Submitting An Application

Merchant applications can be submitted Alpha Card via fax, e-mail, or online.
Please fax merchant applications to 215-494-0088
Or e-mail to: underwriting@alphacardservices.com

A-14 Approval

When our underwriters place a merchant account on A-14 approval it simply means the merchant can process normally. If the missing data isn't received or the verification call is not completed with in the 14 day period, the account will be put on 100% hold until they are.

Drivers License

To help the government fight the funding of terrorism and money laundering activities, U.S. federal law requires financial institutions to obtain, verify, and record information that identifies each person (individuals and businesses) who opens an account. What this means for our merchants: When they open a merchant account, we ask for their name, address, date of birth, social security number, drivers license and other information that will allow us to properly identify them.

Underwriting Package  Download a PDF.